HR & Admin Advisor

The Customs House


Job: HR & Admin Advisor

Job: HR & Admin Advisor

Organisation: The Customs House

Postcode: NE33 1ES

  • Job Title: HR & Admin Advisor
  • Salary: £25k-£30k
    (pro-rata)
  • Hours:
    Part time
  • Artform: Combined arts
  • Role: Human Resources
  • Contract: Permanent
  • Closing date: Mon, 04 Aug 2025

  • Location:

    North East

    | view on Google Maps

Job Summary

30 hours per week. Salary: Circa £27K (pro rata), depending upon experience

Job Description

Human Resources Support

  • Coordinate recruitment processes including drafting job adverts, scheduling interviews, issuing offer letters and undertaking pre-employment checks.
  • Manage and maintain accurate employee records, particularly relating to sickness absence, annual leave, and training.
  • Facilitate onboarding and induction processes for new employees.
  • Provide general advice and guidance to line managers on everyday HR issues in line with internal policies and procedures.
  • Support with the preparation of employment contracts and variation letters.
  • Ensure employee documentation is up to date and filed securely in line with data protection requirements.
  • Assist with tracking and reporting of HR metrics, such as absence rates and training completions.

Administrative Support

  • Draft and prepare contracts and agreements for freelance staff and casual workers.
  • Support the coordination and administration of call outs, auditions, and casting processes.
  • Provide general administrative support to various departments and projects as needed.
  • Assist with event planning, scheduling, and logistics for internal meetings and external activities.
  • Maintain accurate records of administrative processes and contribute to the development of efficient office systems.

Job Requirements

The HR and Admin Advisor will play a key role in supporting the smooth running of The Customs House by providing a basic but essential HR support service. This includes assisting with recruitment, onboarding, record-keeping, and advising managers on routine HR matters. In addition, the role provides administrative support across the organisation, including the preparation of freelance contracts, coordination of auditions and call outs, and assistance with project-related administration.

The HR and Admin Advisor will work closely with teams across The Customs House, including management, freelance staff, creatives, and external partners. The role requires a collaborative, detail-oriented individual with a can-do attitude and a passion for supporting people and processes behind the scenes of a busy, creative environment.

How to Apply

Please complete an application form, which can be found within the application pack.

Apply now
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