Duty Manager

VISION & VALUES:

• INSPIRE – We inspire positive change through awe and amazement.
• DISRUPT – We disrupt by taking risks and challenging convention.
• BELIEVE – We believe action today can change the world tomorrow.

WHO WE ARE

We are a company with our roots in the South West who create immersive experiences for everyone, where art, storytelling, and purpose collide. We do this whilst balancing environmental and societal impact alongside profit to ensure we are part of a sustainable future.

THE ROLE

We are looking for an enthusiastic Duty Manager to join our team in Bristol. The Duty Manager plays a key role in ensuring the smooth day-to-day running of Wake The Tiger, supporting both our visitors and our team. Acting as the senior manager on shift, they are responsible for delivering an exceptional visitor experience, maintaining safety and operational standards and leading by example to motivate and support Front of House staff. This role requires a strong presence on the floor, quick problem-solving and clear communication to ensure that every visitor journey is seamless, engaging and memorable. The Duty Manager oversees the coordination of Front of House operations, responds to incidents and supports staff to deliver the highest level of service in line with Wake The Tiger’s values and standards. All Duty managers are expected to work evening events, so previous experience in event management is required.