Guest Experience Host – Adelphi Theatre

  • Contract
  • London

LW Theatres


  • Job Title: Guest Experience Host – Adelphi Theatre
  • Salary: £20k-£25k
  • Hours:
    Full time
  • Artform: Performing arts
  • Role: Customer Service
  • Contract: Contract
  • Closing date: Tue, 29 Sep 2026

  • Location:

    London

Job Summary

Are you ready to be part of the action? We are currently recruiting for Guest Experience Hosts at the Adelphi Theatre, supporting our Resident Production – The Lives of Others. This next chapter brings together gripping intrigue and world-class musical theatre – and we want you to be a part of it.

Job Description

The Guest Experience team are the face of the Adelphi Theatre and play a key role in ensuring our guests are welcomed into a safe and secure environment. The team works across all areas of our front of house operations including our bars and retail outlets.

In many instances, you are the first person our guests will encounter during their visit, and you will be expected to always deliver an exemplary level of customer service and drive sales throughout the building. As a Guest Experience Host you will work with us to ensure that every customer experience in truly extraordinary.

Job Requirements

– Previous customer facing experience.
– Previous experience of working behind a bar would be helpful, but not essential.
– Passion for exemplary levels of customer service.
– The ability to build a strong rapport with guests and colleagues in an engaging and professional manner.
– A calm and efficient approach when presented with fast evolving incidents.
– A team player who is comfortable working as part of a family of individuals.
– A “can do” attitude with the ability to adapt to the fast pace of live theatre.
– A self-motivating, conscientious approach; with an eye for detail.

How to Apply

To apply and for more information, please visit our careers page: https://secure.workforceready.eu/ta/6201168.careers?CareersSearch=&lang=en-GB

  • Contact name: Recruitment

Apply now
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