Gallery & Retail Assistant

  • Contract
  • London

Cockpit


  • Job Title: Gallery & Retail Assistant
  • Salary: £25k-£30k
  • Hours:
    Full time
  • Artform: Charity
  • Role: Creative
  • Contract: Contract
  • Closing date: Sun, 20 Sep 2026

  • Location:

    London

Job Description

Cockpit is looking for an enthusiastic, customer-focused Gallery & Retail Assistant for an exciting new gallery and retail space in the City of London.

Job Requirements

– Experience in a retail, gallery, hospitality or customer-facing role.
– Enthusiasm for craft, design and supporting independent makers.
– Excellent communication and customer service skills.
– Comfortable handling stock, merchandising, pricing and sales.
– Well organised, reliable and able to work independently.
– A positive team player who is willing to help where needed.
– Comfortable with light manual handling of stock and artwork.
– Proficient in Microsoft 365.
– Experience creating engaging social media content.
– Flexible to support occasional evening and weekend events.

Desirable
– Experience using EPOS or till systems.
– Experience with Photoshop or social media scheduling tools.
– Experience handling, packing or shipping artwork or fragile goods.
– Experience supporting events, workshops or private views.

Job Responsibilities

– Support the delivery and changeover of exhibitions, workshops, talks and private views.
– Assist with artwork and stock packing, shipping, installation and presentation.
– Provide excellent customer service and support retail sales on the shop floor.
– Help manage stock, merchandising, pricing and EPOS.
– Support events, including bookings, set-up, hosting and pack-down.
– Help with the day-to-day running of the gallery, including opening, closing, health & safety and security.
– Build positive relationships with makers, visitors, suppliers and partners.
– Capture and create content to support marketing and promotion.
– Represent Cockpit and its makers with warmth and professionalism.

How to Apply

To apply, send a CV and covering letter outlining how you fulfil the brief to [email protected]
with the subject line GALLERY & RETAIL ASSISTANT APPLICATION. Your cover letter should outline your
interest in the post and working with Cockpit, and how your experience fits the job role.

To help us track our recruitment effort, please indicate in your cover/motivation letter where (jobsinmedia.net) you saw this job posting.