Libraries Unlimited
Job Summary
Job Description
** To read the full job description and submit your application form, please visit https://www.librariesunlimited.org.uk/work-with-us/vacancies/ **
Customer Service Assistant – (Job ref: DAW001)
Fixed Term Contract until 31st December 2026
Salary: £11,100.72 (£24,521 FTE)
Hours: 16.75 hours per week (working pattern below)
Location: Dawlish Library
Closing date: 9am on Tuesday 28th April 2026
Interview date: Wednesday 6th May 2026 at Dawlish Library
Working Pattern
Week 1 (18.5hrs)
Monday: 10:00am – 1:00pm (3)
Tuesday: 10:00am – 2:00pm (4)
Thursday: 10:00am – 2:00pm (4)
Friday: 10:00am – 2:00pm (4)
Saturday: 9:30am – 1:00pm (3.5)
Week 2 (15hrs)
Monday: 10:00am – 1:00pm (3)
Tuesday: 10:00am – 2:00pm (4)
Thursday: 10:00am – 2:00pm (4)
Friday: 10:00am – 2:00pm (4)
Total Weekly Average: 16.75 hours
We’re looking for a friendly and proactive Customer Service Assistant to join the Dawlish library team.
In this varied role, you’ll be the first point of contact for visitors, delivering excellent customer service and ensuring everyone has a positive experience. You’ll confidently assist customers with enquiries, help them access library resources, and provide support with everyday PC and digital queries.
If you’re friendly, people-focused, and want to make a real difference locally, we’d love to hear from you.
Job Overview
- Job Title: Customer Service Assistant
-
Salary: £20k-£25k
(pro-rata) - Hours:
Part time - Artform: Libraries
- Role: Customer Service
- Contract: Temporary
- Closing date: Tue, 28 Apr 2026
-
Location:
South West
Job: Customer Service Assistant
Job: Customer Service Assistant
Organisation: Libraries Unlimited
Postcode: EX7 9PY
About Libraries Unlimited
Libraries Unlimited believes in enabling everyone to connect to the wider world. We offer welcoming spaces across Devon and Torbay which give everyone access to books and digital resources, as well as computer use and WiFi. With hundreds of active groups and a year-round calendar of events, we encourage and support everyone to realise their potential and improve their health and wellbeing. By supporting our customers we build communities, enriching lives with ideas, information and inspiration.
Apply now
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