Commercial and Visitor Experience Officer

  • Contract
  • London

Crystal Palace Park Trust


Job Summary

We are seeking a proactive and organised Commercial and Visitor Experience Officer with a background in retail, partnerships, and visitor-facing services to support the commercial development in Crystal Palace Park.

Job Description

This is an exciting opportunity to play a hands-on role in growing commercial activity within one of London’s most iconic parks. You’ll support the development of sustainable income streams while helping to deliver a high-quality and accessible offer for everyone who visits.

Working closely with the Head of Commercial and Visitor Experience, you’ll manage relationships with commercial partners and concessions, oversee the day-to-day operation of the Visitor Centre retail offer, and support ticketing and membership activity. You’ll work collaboratively across teams to ensure activities are well coordinated, and align with the Trust’s wider ambitions.

You’ll be confident managing multiple priorities in a fast-paced environment, with strong organisational skills, attention to detail, and good commercial awareness.

Job Requirements

See job pack on website

Job Overview

  • Job Title: Commercial and Visitor Experience Officer
  • Salary: £30k-£40k
  • Hours:
    Full time
  • Artform: Charity
  • Role: Customer Service
  • Contract: Contract
  • Closing date: Mon, 27 Apr 2026

  • Location:

    London

    | view on Google Maps

Job: Commercial and Visitor Experience Officer

Job: Commercial and Visitor Experience Officer

Organisation: Crystal Palace Park Trust

Postcode: SE19 2BB

Apply now
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