Evaluation and Audience Insights Manager

Hastings Contemporary


Job Summary

Hastings Contemporary is seeking an experienced Evaluation and Audience Insights Manager to lead the development and delivery of monitoring, evaluation, insight and learning systems across the organisation, using data and reflective practice to support organisational learning and income generation.

Job Description

The postholder will act as the organisational lead for evaluation implementation, working closely with an external evaluation consultant who will provide strategic framework development, methodology support and independent analysis and reflection. They will coordinate project deliverables, ensure staff are appropriately briefed, and establish effective systems and processes to support evaluation, insight and learning activity across the organisation. They will also be confident and engaging communicators, able to bring data to life in ways that are accessible, relevant and useful for colleagues across the organisation.
They will also play a key role in shaping and monitoring the Audience Development Strategy and Action Plan, supporting audience growth and income generation through insight-led approaches. They will use the new CRM system, building on the systems developed through our
recent Bloomberg Philanthropies project, to strengthen audience segmentation, support strategic audience development and increase ticket sales.
The Evaluation and Audience Insights Manager will be line managed by the Head of Development.
This is a new part-time role (four days a week), with a hybrid working arrangement, on a two year fixed term contract.

Job Requirements

Experience and Knowledge
– Experience of collecting, organising and analysing quantitative and qualitative data, and translating complex data and audience insight into clear, practical recommendations for a range of audiences.
– Experience of using CRM, box office, survey or similar systems to support audience insight, development and income generation.
– Understanding of audience development principles, segmentation and insight-led decision-making.
– Experience of producing clear and engaging reports, case studies and evidence for senior colleagues, partners and funders.

Skills and Attributes
– Excellent written and verbal communication skills, with the ability to make data and evaluation accessible and engaging.
– Collaborative and collegiate, with the ability to work effectively across the organisation.
– Influential and engaging, with the confidence and interpersonal skills
For full personal specficiation please see the job description, available to download on our website.

Job Overview

  • Job Title: Evaluation and Audience Insights Manager
  • Salary: £25k-£30k
    (pro-rata)
  • Hours:
    Part time
  • Artform: Visual arts
  • Role: Research
  • Contract: Contract
  • Closing date: Mon, 28 Sep 2026

  • Location:

    South East

    | view on Google Maps

Job: Evaluation and Audience Insights Manager

Job: Evaluation and Audience Insights Manager

Organisation: Hastings Contemporary

Postcode: TN34 3DW

Apply now
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