Cast & Crew Manager

As Cast & Crew Manager you’ll manage and support ATT’s network of freelancers and training delivery teams. You’ll be the main point of contact between freelance contractors and ATT operations, keeping communication clear, and standards consistent. You’ll also improve the policies and processes that support this relationship, in line with ATT operations.

Key Responsibilities (to include but not limited to):

Freelancer Management, Engagement and Support
Main point of contact for freelancers on operational and welfare matters
Resolve issues quickly and keep communication flowing across departments
Keep freelancer documentation and processes up to date
Run engagement initiatives (surveys, catch-ups) to boost morale and standards

Operational and Team Management
Line manage remote, on-site Company Managers with regular catch-ups
Step in as Company Manager cover when needed (full training provided)
Visit centres and mobile programmes regularly to support the team
Support live event days alongside Technical Stage Managers
Work closely with the Delivery team for smooth event delivery

Recruitment and Onboarding
Lead end-to-end recruitment for freelance crew – advertising through to interviews
Build clear, consistent hiring and onboarding processes
Work with the Resource Manager to plan ahead
Ensure every contractor is properly documented and compliant from day one

Health, Safety, Wellbeing and Compliance
Organise annual crew training covering safety and procedures
Maintain risk assessments and accessibility audits
Stay current on ACAS guidance and best practice
Handle sensitive information with discretion

Additional Responsibilities
Troubleshoot operational issues as they arise
Send clear, regular communications to freelancers
Help measure the impact of process improvements
Share the out-of-hours rota for last-minute crew changes

This role is based in Deptford, SE8 with regular travel to ATT sites & deliveries