Member Services Coordinator (Fixed Term – 12 Months)

  • Contract
  • London

Directors UK


Job: Member Services Coordinator (Fixed Term – 12 Months)

Job: Member Services Coordinator (Fixed Term – 12 Months)

Organisation: Directors UK

Postcode: EC1V 0DX

  • Job Title: Member Services Coordinator (Fixed Term – 12 Months)
  • Salary: £30k-£40k
  • Hours:
    Full time
  • Artform: Film
  • Role: Admin, Secretarial & PA
  • Contract: Contract
  • Closing date: Mon, 27 Jul 2026

  • Location:

    London

    | view on Google Maps

Job Summary

Working across our Membership department, this role coordinates and supports the delivery of our events and careers and skills activity for our Directors UK members. The role is split between the Events team and the Careers & Skills Development team with the main focus (70-80%) on events.

Job Description

Key Terms of Employment

Reporting to: Career Development and Skills Manager

Hours: 9.30am – 5.30pm

Work Days: Monday to Friday including evening events and occasional weekends (with Time off in lieu)

Location: This role may be split between working at our Directors UK office at 33 Great Sutton Street, London, EC1V 0DX and working remotely, plus some UK travel for events.

Contract: 12M FTC

Salary: £32,000 per annum

Holidays: 25 days per year plus all public and bank holidays (pro rata)

Job Requirements

Personal specification

Essential:

Highly organized, process-driven with excellent time and logistical skills, ability to prioritise a busy workload with multiple delivery deadlines.

Excellent AV and IT skills including experience of delivering webinars via Zoom.

Experience of events logistics, administration, and delivery.
Excellent customer service, with excellent verbal and written communication skills.

Able to work independently with initiative, as well as part of a small collaborative team.

A positive and member-driven approach.

Discrete, with an awareness of handling confidential data, and understanding of GDPR.

Understanding of the creative industries, specifically film and television.

Desirable:

Experience of delivering screening events.

Experience of working in a membership organisation, and the dynamic of delivering member services and programmes.

How to Apply

Please email your CV, and a covering letter (maximum 500 words), answering the following questions:

What interests you about this role, and how does your experience to date make you well-suited?

You are hosting a 2-hour workshop for Directors UK members at an external venue. After an hour, the session facilitator pauses the workshop for everyone to have a short break. You look at the schedule and notice the session is already overrunning by 15 minutes. You are also aware the venue requires the room you have hired immediately after your timeslot as they have to prepare for another booking. What actions would you take in order to resolve this situation, and why?

Applications without the above covering letter will not be considered. Please note, only candidates shortlisted for interview will be contacted.

We are happy to receive applications in whichever format is most accessible to you.

Applications closing date: 5pm Monday 27th July 2026

Interviews are due to take place: W/C 3 Aug

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