Learning & Communications Co-ordinator

The postholder acts as the first point of contact for learning enquiries, coordinating
bookings, liaising with participants, teachers, partners and facilitators, and overseeing
programme administration, scheduling, invoicing, resource management, evaluation and
reporting. They play a key role in ensuring the effective delivery of the department’s
activities and events.
The role leads on the planning, coordination and delivery of the museum’s family learning
programme, working collaboratively with colleagues and partners to develop engaging
opportunities for families. The postholder also coordinates the department’s digital
communications, including website content, newsletters, social media activity and
technical support for online learning and events.

Learning programme bookings and coordination
To be the first point of contact for all enquiries about learning and engagement
programme activities and the main contact for liaising with teachers and taking
bookings
Co-ordinate and administrate all bookings for the schools outreach, virtual and
broadcast programmes-from taking bookings and booking facilitators through
to invoicing and evaluation
Audit and prepare the handling collection for workshops
Close collaboration with the Senior Learning Producer: Schools to assign
learning team members and freelancers to workshops including leading on
contracting and financial administration of freelance facilitators
Support with organising of informal and community engagement activities and
events including the Curious Minds Dementia Friendly programme
General support and assistance for activities and programmes as required