Community and Volunteering Support Officer

The organisation has worked with volunteers for over 50 years, but we recognise that we need to maintain and build these relationships, ensuring we remain relevant and welcoming to anyone who wants to give their time to CCT either informally or in a more defined volunteering role.
The postholder will become CCT’s trusted expert on volunteering, advising colleagues on best practice and ensuring compliance.
Management of volunteers will remain with the local representative, however the postholder will be responsible for ensuring volunteers and Friends Groups follow policy, process and compliance.

The role will work on the following key areas:
Ensuring that policy and processes are kept up to date, including supporting volunteers and communities with any necessary paperwork
Deliver regular events, an awards scheme and the annual volunteer survey.
Develop and support channels of two-way communication between all levels of the CCT and our volunteers
Support the implementation of the CCT Friends Group policy, including helping groups establish governance structures and adopting policies.
Assist Local Community Officers in growing volunteer numbers in response to CCT’s KPI 4