Visitor Services Coordinator

We are seeking an ambitious and dynamic Visitor Services Coordinator to coordinate and manage the Volunteering Programme, Membership Scheme, Group Bookings and Front of House during public openings, as well as to take responsibility for various administrative tasks, including marketing, website and social media management. During exhibitions and public openings, this role is focused on Volunteer and Front of House coordination. The successful candidate will be responsible for overseeing the day-to-day
running of visitor services when the building is open to the public, largely through the support of a dedicated group of volunteers. The Visitor Services Coordinator plays a key role in managing the volutneers, ensuring the delivery of outstanding visitor service, and welcoming them to the team.
You will also take on responsibility for promoting, developing and administrating the Members’ scheme, devising fun, engaging events for the Members and liaising with partner museums.
The Visitor Services Coordinator reports to the Head of Culture and Community and is based at Two Temple Place. The role is full-time and includes some evening and weekend work throughout the year.