Visitor Experience Assistant Part time (3 days pw)

New recruits will help us deliver our exciting visitor offer and engage with our visitors to meet our ambitious visitor and sales targets. We are looking for pro-active and customer-focused individuals with excellent sales and interpretation skills, who are at ease working with the public.

You will need to be a confident communicator and be able to respond quickly and positively in a changing environment. Being flexible in your approach will be essential as you will be engaging with visitors in a variety of ways across the site.

Visitor Experience Assistants will be expected to maintain a high-level of knowledge about the Old Royal Naval College and its history, retail products, and ticketing offers, so a natural sense of curiosity or a love of learning will be required. You will demonstrate excellent communication and inter-personal skills, as well as the ability to work effectively as part of a team. You will have proven customer services experience, ideally in a museum or heritage site.