Visitor Experience Assistant

Job Title: Visitor Experience Assistant

Level: 4A

Salary: £10,286.34 pro rata per annum (£23,665.20 FTE)

Location: Rockbourne Roman Villa

Hours: 730 hours per year, working regular weekends.

Type of Contract: Annualised Permanent

Do you want to help bring history to life at one of Hampshire’s most unique heritage sites?

As a key member of our Operations Team at Rockbourne Roman Villa, you’ll be at the heart of welcoming visitors to this remarkable archaeological site. You’ll provide outstanding customer service, support our retail and admissions processes, and help ensure the Villa remains a well-presented, inspiring and accessible place for everyone.

This role works to a 730-hour annualised contract, meaning your working hours vary across the year depending on seasonal demand. You will work regular weekends, with the majority of hours – around 630 hours – scheduled between April and September, when the site is open to the public (Thursday to Sunday and Bank Holidays). Between October and March you will agree your working hours with the General Manager. Allocated duties outside of the season, will include meeting contractors on site, carrying out regular checks on site, collection care, scheduled training and preparing the site for reopening. You will also receive a £1.00 per hour Duty Manager uplift for any hours worked as the onsite duty manager – following training.

Closing date: 1 March 2026 (23:59)