Visitor Experience Assistant

Wordsworth Trust


Job Summary

This is a fixed term role (March–September 2026). The Visitor Experience Assistant will help to to deliver a fantastic visitor experience at Wordsworth Grasmere, working in Dove Cottage, the Museum, the Café and the Shop.

Job Description

The Wordsworth Trust is looking for a Visitor Experience Assistant to deliver a fantastic visitor experience across all our front-of-house visitor operations at Wordsworth Grasmere, our award-winning visitor attraction in the very heart of Wordsworth Country. This is a varied role, working across Dove Cottage, the Museum, Caf , and Shop. You’ll receive excellent training, the opportunity to work on your personal development, free entry to events and exhibitions, access to our state-of-the-art library and archive and discounts in our Caf and Shop.

Job Requirements

We would like you to have professional experience of:

  • delivering exceptional standards of visitor experience
  • working as part of a successful team
  • working in the heritage or cultural sector
  • working in a fast-paced food & beverage or retail environment
  • cash handling and using electronic till based systems
  • food & beverage best practice including the production and/or service of high-quality food and drink.

We would like you to have:

  • passion for sharing our stories and the ability to make everyone feel welcome
  • the ability to contribute positively to the team and remain adaptable and focused during periods of high activity
  • high standards of cleanliness and hygiene
  • an awareness of allergens, Health & Safety compliance requirements
  • an understanding of commercial drivers in a caf and/or retail environment

Job Overview

  • Job Title: Visitor Experience Assistant
  • Salary: £20k-£25k
  • Hours:
    Full time
  • Artform: Museums
  • Role: Customer Service
  • Contract: Temporary
  • Closing date: Sun, 15 Feb 2026

  • Location:

    North West

    | view on Google Maps

Job: Visitor Experience Assistant

Job: Visitor Experience Assistant

Organisation: Wordsworth Trust

Postcode: LA22 9SH

Apply now
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