Technical Assistant Stage Manager (various contracts) – The Paddington Bear Experience

Key Responsibilities:

Reset & Game Room Operations:

Support daily power up/down, including rig checks of lighting, sound and COGS.
Operate QLAB and COGS in game rooms via timecode and scripted audience interactions (training given).
Reset set, props and gameplay elements, including a performer-operated puppet.
Assess and resolve technical, operational and prop issues where possible, escalating damage/issues to Stage Management or Technical Show teams.
Support daily/weekly maintenance of set, props, puppet, sound and lighting.
Undertake prop fixes, modifications and basic makes with Stage Manager support.
Support the lead code-responder with public-facing incidents, including de-escalation and escalation for additional support (training given).
Know all ATSM tracks and provide emergency cover where required.

Show Control:

Receive and action codes called/triggered within game rooms.
Monitor CCTV to assess codes and coordinate attendance as required.
Support show pauses, stops and re-starts via radio and, where required, QLAB/COGS, in liaison with FoH and under Stage/Technical/Company Management direction.
Manage audience re-entry as required, in conjunction with FoH.
Monitor scene run times and audience flow via the show control panel (training given).

The role will evolve with the creative and operational needs of the experience and other departments. You will be expected to undertake other reasonable duties as required.

Relationships:

Company & Stage Management, Technical Show and Wardrobe teams.
Front of House team.
Technical Management.
Performers.
Members of the public.