Technical Assistant Stage Manager – The Paddington Bear Experience

Start Date: ASAP
Initial Contract Term: to 8 March 2026

Part time, 2 days (16 hours) p/w. Pay: £14.03 p/h (£224.48 p/w)

Reset & Game Room Operations
Support power up and down at the beginning and end of each day, including daily rig checks of lighting, sound and COGS system software.
Operation of QLAB and COGS in game rooms both on timecode and as scripted audience-led interactions (training given).
Manual resetting of set, props and gameplay elements in live experience rooms including a performer operated puppet.
Assess and resolve any technical, manual operation issues and prop malfunctions in a live show setting where possible.
Escalate any damage or issues with technical elements, set and/or props and the puppet to Stage Manager and Show Technician (or Deputy) where appropriate.
Support the daily and weekly maintenance of set, props, puppet, sound and lighting as required by Stage Manager and Show Technician (or Deputy).
Prop fixes, modifications and some makes, with support of the Stage Manager.
Support the lead code-responder in any potentially conflicting situations in dealing with members of the public, stepping in to deescalate and assessing when to call for additional support (training given).

This is a self-employed fixed term contract. The experience is open 7 days p/w. Working hours will normally fall between 8am and 11pm.You will be contracted to work a set number of hours across 2 days p/w equating to a part time engagement.

Holiday embargoes: To ensure sufficient staffing, and parity across the crew pool in key periods, leave embargoes will be in place from 29 September 2025 – 12 October 2025 (inclusive), 22 December 2025 – 04 January 2026 (inclusive), and 23 February 2026 – 8 March 2026 (inclusive) during which time we will not be considering any holiday or NA requests. Please note, all Bank Holidays are considered normal working days.