Technical Assistant Stage Manager (Part Time) – The Paddington Bear Experience

The Technical Assistant Stage Managers provide essential operational and maintenance support for the experience with a focus on meticulously resetting props and gameplay elements in a variety of rooms.

Reset & Game Room Operations:
Support power up and down at the beginning and end of each day, including daily rig checks of lighting, sound and COGS system software.
Operation of QLAB and COGS in game rooms both on timecode and as scripted audience-led interactions (training given).
Manual resetting of set, props and gameplay elements in live experience rooms including a performer operated puppet.
Assess and resolve any technical, manual operation issues and prop malfunctions in a live show setting where possible.
Escalate any damage or issues with technical elements, set and/or props and the puppet to Stage Manager and Show Technician (or Deputy) where appropriate.
Support the daily and weekly maintenance of set, props, puppet, sound and lighting as required by Stage Manager and Show Technician (or Deputy).
Prop fixes, modifications and some makes, with support of the Stage Manager.
Support the lead code-responder in any potentially conflicting situations in dealing with members of the public, stepping in to deescalate and assessing when to call for additional support (training given).
Know all Assistant Technical Stage Management tracks and cover in any emergency situations.

TASMs are sometimes given the opportunity to operate Show Control: Operate a static control position, monitoring CCTV, responding to game room codes, and coordinating emergency responses. Support show pauses, stops, restarts, audience re-entry, and monitor scene timings and audience flow using the show control system, working closely with Front of House and Stage Management.