senior product & merchandising manager

  • Contract
  • London

The Design Museum


Job: senior product & merchandising manager

Job: senior product & merchandising manager

Organisation: The Design Museum

Postcode: W8 6AG

  • Job Title: senior product & merchandising manager
  • Salary: £40k-£50k
  • Hours:
    Full time
  • Artform: Museums
  • Role: Creative
  • Contract: Permanent
  • Closing date: Sun, 14 Jun 2026

  • Location:

    London

    | view on Google Maps

Job Summary

The Design Museum is looking for a Senior Product & Merchandising Manager to lead the product vision, develop and deliver a clear product strategy, and align buying and merchandising plans to drive income growth, profitability and long‑term brand value.

Job Description

As part of our Commercial Transformation 2029 strategy, we have created a new Senior Product & Merchandising Manager role to help deliver our Shop DESIGN, Support CHANGE vision.

This is an exciting opportunity to lead the end to end retail and licensing product lifecycle and shape a creative, commercially successful retail experience.

Key areas of focus include:

– Leading the delivery of the product pillar within the commercial transformation strategy, defining and executing a cohesive implementation plan.
– Shaping and integrating partnerships within the wider product strategy, including licensing, limited editions, touring/B2B and ecommerce exclusives.
– Benchmarking trends, materials, market developments and competitor retail, sharing insights to inform product direction.
– Overseeing the delivery and embedding of commercial brand guidelines, ensuring clarity, cohesion and a consistent visual language.
– Overseeing delivery of buying and merchandising targets and overall retail KPIs, including income, profit, conversion and average transaction value.

Job Requirements

We are looking for someone who brings:

– Strong creative flair and the ability to excite and influence others about a clear product vision.
– Experience as a senior buyer and product developer, ideally within a cultural setting, with an interest in design.
– Demonstrable merchandising experience in a fast paced environment.
– A commercially aware approach, with a proven track record of achieving targets, negotiating terms and maintaining strong supplier and stakeholder relationships.
– Excellent communication skills, including managing complex external relationships.
– Excellent time management skills and the ability to prioritise a complex workload in a changing environment with tight deadlines.

The complete job description (including the person specification) is available to download on the Careers Portal Vacancy Listing.

How to Apply

For more information on the job description and person specification, please follow the link: https://careers.designmuseum.org/vacancies

Please note, we can only accept applications made via our online recruitment portal – click link to be directed.

If you encounter any issues while attempting to upload your application form onto the online portal, please email [email protected] before the vacancy post closing date. We will be in touch as soon as possible; (please note the inbox is monitored Monday-Friday).

Apply now
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