LW Theatres
Job Summary
Job Description
The role…
Are you a hospitality enthusiast seeking a new challenge? Join our vibrant team as a Red Coat Butler and help us create unforgettable experiences for our customers during the bustling festive season. This position is part of our diverse Hospitality Team and is a fantastic opportunity for motivated individuals with a sharp eye for detail and a passion for service. Working at the world-famous London Palladium, you’ll thrive in a dynamic environment, making magical memories for our guests at this most enchanting time of year.
We are recruiting for Red Coat Butlers to work all performances of the pantomime from Saturday 6th December 2025 to 11th January 2026 (the full performance schedule is available at LW Theatres).
Successful candidates will also be required to attend mandatory training on Wednesday 3rd December, Thursday 4th December and Friday 5th December
Salary: £16.30 per hour, minimum 3.75 hour call per shift (30 hours)
Deadline for applications: 28th November 2025
Diversity & Inclusion
At LW Theatres, we pride ourselves on being a family of individuals and actively welcome applicants from all backgrounds – it’s one of our core values and we believe celebrating our differences is key to success.
At the heart of our Company is a culture of inclusion where everyone feels seen and heard and can be themselves at work. Regardless of your background, all we ask is that you have the skills and experience required and the desire to succeed. In return, we pledge to ensure that our selection process is both transparent and fair.
Due to a varying weekly operation, we are open to discussing opportunities to work flexibly and encourage candidates with an interest to working flexibly to note this in their cover letter.
This role may close early if a sufficient number of applications are received.
Job Requirements
What You’ll Be Doing…
- Delivering Exceptional Hospitality: Welcome and host guests enjoying our hospitality packages, ensuring every interaction is personal, engaging, and memorable.
- Supporting Smooth Operations: Help ensure the Hospitality and Show Experience runs seamlessly, efficiently, and to the highest standard, maximising income opportunities while maintaining an exceptional level of service.
- Excellent team morale: Foster a positive, motivated, and inclusive team environment that inspires colleagues to deliver outstanding guest experiences.
- Collaborating Across Teams: Communicate proactively with the Hospitality Experience Manager, theatre management, Head Red Coat, Hospitality Hosts and the wider Front of House team to ensure consistent and coordinated service delivery.
Job Overview
- Job Title: Seasonal Red Coat Butler
- Salary: £20k-£25k
- Hours:
Full time - Artform: Theatre
- Role: Customer Service
- Contract: Contract
- Closing date: Fri, 28 Nov 2025
-
Location:
London
Apply now
To help us track our recruitment effort, please indicate in your cover/motivation letter where (jobsinmedia.net) you saw this job posting.