Retail Manager

  • Contract
  • East

Gainsborough's House


Job: Retail Manager

Job: Retail Manager

Organisation: Gainsborough’s House

Postcode: CO10 2EU

  • Job Title: Retail Manager
  • Salary: £25k-£30k
    (pro-rata)
  • Hours:
    Part time
  • Artform: Museums
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Mon, 09 Feb 2026

  • Location:

    East

    | view on Google Maps

Job Summary

Following a number of changes to our redeveloped site, we are seeking a new Retail Manager to oversee our shop and develop the retail offer throughout our expansive town centre location. Part of our trading company, the Gainsborough’s House shop is a central pillar in our ambitious income strategy.

Job Description

The Retail Manager position is a new role for Gainsborough’s House. You will lead an experienced team of Retail Assistants, look after buying and stock management, source new products from local artisans and craftspeople, cultivate new retail opportunities, and make a key contribution to visitor experience. The role will involve working on the shop floor as well as in the museum’s offices, with some weekend work expected (we anticipate one weekend in three, as part of a rota).

This opportunity would suit somebody with a proactive, can-do attitude, who enjoys working with the public and who can spot opportunities where others may not. We are open to meeting candidates taking their first step-up into management, returning to work after a break, or seeking part-time work in support of other commitments.

Key information

Location: Sudbury, CO10 2EU
Salary: £25,600 (£32,000 FTE)
Hours: 28 per week, worked over 4 days
Pension: 8% employer contribution
Holidays: 25 days pro rata + allowance for bank holidays
Reports to: Chief Operating Officer
Line-managing: Retail Assistants x 2

Job Requirements

Who we are looking for

Essential

  • At least 2 years’ experience in a comparable retail environment
  • Excellent communication skills, both written and verbal
  • Solid numerical skills, including proven experience of cash and stock management
  • Confidence with new IT and digital systems
  • Demonstrable experience of working well within a team
  • High levels of integrity, diplomacy and confidentiality
  • Ability to work independently
  • Ability to inspire co-workers to reach their potential
  • Ability to manage and deploy resources appropriately
  • A genuine interest in art and heritage
  • Flexibility for some weekend and bank holiday work as part of a rota
  • A friendly and helpful can-do attitude

Desirable

  • Experience of working in arts or heritage contexts
  • Experience of leading a stock take
  • Experience of KCPOS/Visisoft systems
  • Knowledge of Suffolk’s communities of artists and/or artisanal food producers

How to Apply

To apply, send an up-to-date CV and a supporting statement to [email protected]. These should be PDF or MS Word documents and both file names should include your full name.

The supporting statement should be no longer that 2 sides of A4 and should directly relate your personal skills and experiences to the list of Essential and Desirable attributes listed above.

The closing date for applications is: Monday 9 February at 12noon.

We expect interviews will be held w/c 23rd February.

Apply now
To help us track our recruitment effort, please indicate in your cover/motivation letter where (jobsinmedia.net) you saw this job posting.