Operations & Systems Coordinator

Salary: £31,000 FTE (£20,666.67 pro rata)
Hours: 25 hours per week (over 4 or 5 days to be agreed)
Duration: Permanent. This post is subject to a six-month probationary period. As a small charity, we regularly review our finances and organisational structure to ensure long-term sustainability.
Annual leave: 25 days per year (full-time equivalent), plus bank holidays (pro rata)
Pension: workplace pension scheme with 3% employer contribution
Location: Principally from home, occasional work in the Westminster and Kensington & Chelsea to process DBS checks in-person and occasional presence at Resonate Arts events where there will be some contact with people living with dementia, their families and supporters.
Reports to: Director
Your work will enable the wider team-particularly the Director-to focus on delivering high-quality, person-centred arts programmes for people living with dementia, and on securing the organisation’s long-term sustainability.
This is a hands-on role combining administration, systems management and coordination. It offers the opportunity to play a key part in strengthening how the organisation works, helping us to grow our impact while maintaining high standards of care, safety and accountability.

Who we are looking for
We are looking for someone who is aligned with our mission and our organisational values: Care, Collaboration, Creativity, Inclusion. You will bring precision, reliability and a strong sense of responsibility, alongside warmth and a commitment to inclusive, person-centred practice. You will be confident managing a varied workload across multiple systems, with the ability to organise your time effectively and maintain high levels of accuracy. You will also be motivated to improve how things work-bringing initiative and care to the development of systems and processes.