Operations Officer – Inspire Youth Arts

The ideal candidate should have excellent communication and interpersonal skills, experience of working in a customer centred environment with the public and young people and should have knowledge of building-based health and safety requirements.

The successful candidate should be able to work under their own initiative, have good organisational skills and be able to work successfully as part of the Inspire Youth Arts team.

The role requires flexible working, with a pattern developed to meet the need of activities in the building. Evening and weekend working will be required.

We are committed to safeguarding and promoting the welfare of children, young people and adults and we expect all staff to share this commitment and undergo appropriate checks. As such, this post will be subject to an enhanced Disclosure and Barring Service check.

30 hrs per week pro rata. Working pattern to be discussed. Job share would be considered.

Interviews will take place at The Old Library, Leeming Street, Mansfield, NG18 1NG.

For an informal discussion, please contact Rebecca Streets (Inspire Youth Arts Manager): [email protected] or call 01623 644377.

Job Purpose

To manage the daily operation of The Old Library, ensuring a consistent & high level of customer experience is delivered and support the Youth Arts Manager in managing, developing & promoting Inspire Youth Arts projects and programmes.

Key Responsibilities

1. Engage with customers, providing direct help, support, guidance & high-quality customer service to enable them to fully access & benefit from the Inspire Youth Arts offer available at The Old Library or signpost customers to the relevant Inspire Service
2. Manage the room-hire service including responding to queries, taking & amending bookings, ensuring rooms are prepared as required & completing sales invoicing
3. Engage with Inspire Youth Arts colleagues, & partners to organise, promote, deliver & report on programmed events & activities