Operations Manager

Part time role with hybrid working at home and at our lovely co-working East London Office..

Salary: £30,400 (FTE is £38k)plus a 5.25% staff pension subject to employee contribution of 1.75% (pension starts on passing probationary period)

Hours: 4 days a week eg.32 hours a week

Some of the responsibilities include (not limited to):

Talent Management policies and processes

• Line management responsibility (note for HR related expertise required, you have speedy advice and support from our contractor, Peninsular, and the CEO)
• Ensure staff have what they need to achieve quarterly objectives
• Review and enhance where needed our processes for staff annual appraisals
• Review and enhance any new step by step procedures for personnel related matters

Organisational administrative systems/ processes

• Produce and implement an operational work plan to support our annual plan for services/ activities
• Review admin systems and processes and simplify them so that all team present and future can easily make use of them to progress their areas of work
• Ensure effective implementation and maintenance of our CRM system (including making sure colleagues are trained in how to use this to maximise communications and partnership building with our stakeholders)

Governance and IT

• Provide governance support as required by our board of trustees/ CEO
• Produce quarterly reports on your areas of work for board meetings
• Work with the CEO to update the risk register to present at quarterly board

Finance

• Work with the Finance Manager to ensure accurate financial records with QuickBooks (supervising administrator to make entries)
• Ensure processes you manage mitigate against any errors occurring when making payments to suppliers
• Lead on devising and managing budgets as required

Data collection for reporting to funders

• Produce an annual plan which includes details of grant funding and reporting requirements against approved deliverables across grant periods