Operations Director

  • Contract
  • London

Publica


Job: Operations Director

Job: Operations Director

Organisation: Publica

Postcode: EC1A 9PT

  • Job Title: Operations Director
  • Salary: £50k+
  • Hours:
    Full time
  • Role: Human Resources
  • Contract: Permanent
  • Closing date: Mon, 23 Jun 2025

  • Location:

    London

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Job Summary

Urban design consultancy is looking for an outstanding Operations Director to ensure the smooth running of our organisation

Job Description

You are a skilled operator with enough experience to make strategic decisions, but happy to spend a lot of your time getting stuck in to the day-to-day work. You will support our small team to work in an entrepreneurial, purpose-led and client-focused way. You will join our collaborative Leadership Group and will work closely with senior colleagues to contribute to our sustainable future and growth. You will work closely with our Financial Manager, and manage our Studio & Communications Assistant.

Publica is a creative urban design consultancy. We are a team of 22 based at our office in Smithfield, and have built up an excellent reputation over 15 years for high-quality and inclusive design. We provide research, intelligence and design services to local authorities, major landowners, developers, Business Improvement Districts, and community organisations. We also run a not-for-profit Community Interest Company that leads a Campaign for Inclusive Cities.

To learn more about Publica, you can read our company information pack: https://publica.co.uk/wp-content/uploads/2025/05/250530_CompanyInfo.pdf

Equal opportunities

In all our recruitment processes, we encourage applications from people of all backgrounds and identities.

We recognise the importance of diversity both within our team and the wider industry, and want to create an inclusive workplace that reflects the communities we serve. Our work relies on bringing together different perspectives, so that we can design cities that are more functional, beautiful, and, above all, equitable.

We are continually updating and monitoring our EDI initiatives and are proactive in implementing them with our team, and in our industry collaborations. Publica is an accredited London Living Wage employer and has a universal employee share option scheme.

Job Requirements

  • You have previously held an Operations Director role (or equivalent), from which you will understand the things needed to drive growth through operational excellence
  • You can work independently, making good judgements about priorities and how much is ‘enough’ for a given task
  • You have designed and implemented effective policies and procedures
  • You know how to have influence across an organisation, including managing up
  • You are a comfortable in a small and fast-paced organisation
  • You are highly organised and detail-oriented
  • You can diagnose problems quickly and foresee potential future issues
  • Experience within either the built environment or creative sector is ideal but not essential.

How to Apply

IF you are interested in the role, please send a short cover letter and CV to [email protected] by Monday 23rd June 2025.

·       Salary £55 – 60K per year (FTE)

·       Part-time and flexible working is welcome

·       Hybrid role, with an average of 3 days per week in the office

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