Operations Coordinator

The Marlowe Theatre


Job: Operations Coordinator

Job: Operations Coordinator

Organisation: The Marlowe Theatre

Postcode: CT1 2AS

  • Job Title: Operations Coordinator
  • Salary: £30k-£40k
  • Hours:
    Full time
  • Artform: Theatre
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Tue, 04 Aug 2026

  • Location:

    South East

    | view on Google Maps

Job Summary

To support the Director of Operations in ensuring an excellent experience for all customers in line with the ambitions and priorities in the Marlowe Theatre’s Business Plan.

Job Description

We are recruiting an Operations Coordinator to support the Director of Operations in ensuring an excellent experience for all visitors to the Marlowe Theatre. Working with the Director of Operations and Operations department managers, the Operations Coordinator will support the process, and coordinate the delivery of, the Marlowe Theatre’s customer journey and loyalty strategies.

You should be organised with an eye for detail, and a customer-focused people person with great interpersonal skills. The successful candidate will be a completer-finisher with the ability to adapt and work on their own initiative.

The Marlowe Theatre is an inclusive and disability confident employer. We value difference and recruit by merit based on fair and open competition. We welcome candidates from all backgrounds regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.
Closing Date: Midnight 4 August 2026.
£31,441 Per annum

Job Requirements

A customer focused people person with great interpersonal skills
Organised with an eye for detail
A resilient and resourceful team player
A completer-finisher
Good knowledge of delivering excellent customer service
An awareness of relevant Health and Safety, Data Protection and Licensing legislation and practices
Interest in the theatre and entertainment industry
Good written and verbal communication skills
Good level of administration skills
Good interpersonal skills
Good organisation and project coordination skills
Good problem-solving skills
The ability to adapt and work on own initiative
Good analytical skills
Good IT skills
Good experience in a customer service role
Some experience in process management

How to Apply

Application Form through the Marlowe Theatre website

Apply now
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