Operations Assistant

Warwick Employment Group


Job: Operations Assistant

Job: Operations Assistant

Organisation: Warwick Employment Group

Postcode: cv4 7al

  • Job Title: Operations Assistant
  • Salary: £25k-£30k
  • Hours:
    Part time
  • Artform: Combined arts
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Sun, 20 Sep 2026

  • Location:

    West Midlands

    | view on Google Maps

Job Summary

Warwick Arts Centre is looking for an experienced, passionate, inclusive, and collaborative Operations Assistant to join the team. We believe that the arts are an extraordinary source of wisdom, support, connection, understanding, joy, and inspiration for every one of us.

Job Description

Warwick Arts Centre is seeking an experienced, passionate and collaborative Operations Assistant to join its Operations team. We believe the arts are an extraordinary source of connection, joy and inspiration, and we are committed to creating an inclusive environment where everyone feels they belong.

As an active member of the team, you will help maintain our high standards of service to visitors, staff and artists, carrying out a wide range of duties essential to the day-to-day running of the Arts Centre, Music Centre and Mead Gallery.

Key responsibilities include:

Opening and locking the building daily, providing security cover and acting as Duty Fire Officer, including pre-use safety checks and evacuations.
Deputising for the Duty Manager at the start and end of each day when in sole charge of the building.
Providing front-line customer service, supporting Duty Managers front of house, welcoming artists and meeting their requirements, and assisting with disabled access.
Monitoring the Cinema schedule and film deliveries, providing Box Office cover, and using the Conferences booking system and foyer display screens.
Preparing and distributing weekly event information, running Stage Door reception, managing post and deliveries, producing signage and ordering stock.
Overseeing seating layout changes in the Butterworth Hall, preparing venues and basic AV equipment, and liaising with Estates on maintenance.
Ensuring the safety and security of the building and Gallery exhibits, reporting incidents and technical issues.

You will be an ambassador for Warwick Arts Centre, promoting best practice and adhering to University policies. The role involves unsociable hours, including evenings, overnight, weekends and bank holidays.

We welcome applications from all communities regardless of background, age, disability, gender, ethnicity, religion or sexual orientation.

Job Requirements

– Experience in a customer-facing operations, front-of-house or venue role, ideally within an arts, events or cinema environment.
– Confident dealing with the public, artists, contractors and University staff, delivering excellent customer service.
– Able to take sole charge of a building, act as Duty Fire Officer and carry out safety checks and evacuation procedures.
– Comfortable using venue systems such as box office ticketing, cinema theatre management, conference booking and digital display screens.
– Strong organisational and administrative skills, including preparing weekly information documents, managing stock and keeping accurate records.
– Practical and hands-on, able to set up venues, move seating layouts and operate basic audio-visual equipment.
– A proactive, flexible and collaborative team member who leads by example.
– Committed to inclusion and to the values of Warwick Arts Centre.
Willing to work unsociable hours, including evenings, overnight, weekends and bank hols

How to Apply

Please click on the link below

the advert closes at 11.55pm on the 20th Sept

Apply now
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