Operations Assistant

  • Contract
  • London

Park Theatre


Job Summary

Park Theatre seeks an enthusiastic part-time Operations Assistant (28 hrs/wk). You will manage daytime building operations, oversee matinee performances, coordinate event scheduling, and lead our volunteer usher team in a vibrant arts environment.

Job Description

The Operations Assistant plays a vital role behind the scenes at Park Theatre, ensuring daily operations run smoothly. This permanent, part-time position (28 hours per week, Tuesday to Saturday starting at 9:30 AM) serves as a daytime Duty Manager and key support for the building.

Key Areas of Focus
Daytime Duty Management: Act as the face of the theatre during the day and for matinee performances, ensuring top-tier customer service and a welcoming environment for all visitors.

Scheduling & Systems: Keep the theatre’s activities synchronised by updating event management software, managing internal calendars, and handling inbox queries.

Volunteer Management: Supervise, train, and rota our dedicated pool of volunteer ushers, ensuring proper front-of-house coverage for all public performances.

Job Requirements

Skills & Experience
Prior duty management experience, ideally within an arts or live performance venue.

Proven customer service skills with the ability to resolve complaints discreetly.

Familiarity with Spektrix, Artifax, or equivalent box office/event management software.

Experience managing staff or volunteers, including rota building.

Experience supporting patrons with access requirements or working accessible shows.

Strong IT, written, and numerical skills.

Personal Qualities
Calm, personable, and confident under pressure.

Self-motivated and capable of working unsupervised with high attention to detail.

Desirable (Not Essential)
Training/Qualifications in: Fire Marshal, First Aid, Evac+ chair, or Health & Safety management.

Personal License holder.

Job Overview

  • Job Title: Operations Assistant
  • Salary: £25k-£30k
    (pro-rata)
  • Hours:
    Part time
  • Artform: Theatre
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Mon, 25 May 2026

  • Location:

    London

    | view on Google Maps

Job: Operations Assistant

Job: Operations Assistant

Organisation: Park Theatre

Postcode: N4 3JP

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