Membership Manager

LYC’s Membership Manager is the fundamental link between the core work of LYC and our 500+ members and their families. You will thrive in this position if you relish practical, transparent, and inclusive communication with a diverse array of young people through a range of mediums: via email, mass mailings, telephone, WhatsApp, and in person. You should be able to demonstrate not only excellent communication skills that can convey occasionally complex or difficult narratives with a calm and empathetic demeanour, but also an excellent instinct for more strategic planning and event management.

You also do not need to have worked with young people before, but you must show us that you are a confident, sensitive and empathetic communicator, with a willingness to learn best practice in all areas of LYC’s work. Most of all, you will have an innate recognition of how important each step of a young person’s membership journey with LYC is, and a passion for making that journey joyful, musically inspiring and – we hope – one that will shape the lives and futures of the young people we work with.