Junior IT Support Officer

Trinity Laban Conservatoire of Music and Dance is a forward thinking, contemporary and world-class Higher Education Institution with a vision to redefine the conservatoire for the 21st century.

As well as gaining an insight into the Conservatoire and higher education sector, you will provide first line IT support to staff and students, participate in a wide range of IT projects, help to maintain Trinity Laban systems and infrastructure, and record and manage support requests in our helpdesk system.

You will work with our IT support team and institutional stakeholders, to deliver new modern and innovative digital solutions to create a user experience fit for the 21st century

Basic first line IT support experience is essential, along with a foundational knowledge of desktop systems and a passion for technology.

You’ll have first line support awareness of administering and supporting users on the Office365 platform, modern versions of Windows and Macintosh devices, as well as the drive to learn new skills and technologies within our environment.

Primary technologies at Trinity Laban are: Office365, Windows Server 2019 and above, Active Directory, Hybrid Cloud, VMWare ESXi, Veeam, MacOS, Mobile Device Management software

As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.