IT Helpdesk Officer

  • Contract
  • London

Southbank Centre


Job: IT Helpdesk Officer

Job: IT Helpdesk Officer

Organisation: Southbank Centre

Postcode: SE1 8XX

  • Job Title: IT Helpdesk Officer
  • Salary: £30k-£40k
  • Hours:
    Full time
  • Role: IT
  • Contract: Permanent
  • Closing date: Fri, 03 Jul 2026
  • Contact email: [email protected]

  • Location:

    London

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Job Summary

We are currently looking for a IT Helpdesk Officer to join our Information Technology team on a full time permanent contract.

Job Description

The successful candidate will join a small but essential team that provides support to the Southbank centre IT Users covering all areas of IT. The Helpdesk is an essential part of the Operations team.

Please download the attached Job Description for a full overview of this role’s responsibilities.
If you are viewing on a job board, please paste the following URL into your browser to find the original advert: careers.southbankcentre.co.uk

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

Job Requirements

Demonstrable organisational skills with the ability to work calmly under pressure, multitask and prioritise.

Demonstrable written and verbal communication skills, including the ability to explain technical information clearly.

Demonstrable analytical and troubleshooting skills showcasing their ability to support real time fixes.

Flexible and helpful attitude. In particular, the ability to empathise with IT Helpdesk customers and respond sensitively to their problems, requests, and complaints.

Proficient IT skills, including knowledge of current desktop operating systems and Microsoft / Google productivity tools.

Contact Details

Apply now
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