Insight Manager

  • Contract
  • London

The British Museum


Job Summary

Insight Manager Programme Management and Masterplan Full-time, 41 hours per week (including one hour paid lunch break) Permanent £41,852 per annum Application deadline: 12pm (midday) on 18 July 2025

Job Description

About the role:

The exciting new role has the opportunity to change and develop the Museum’s understanding of our visitors, informing our future priorities and strategies. The postholder will coordinate visitor insight research across all Museum workstreams, and lead on visitor consultation, evaluation and research for the Museum’s masterplan projects. Working alongside colleagues across the Museum, the role will ensure that audience voices and feedback are integrated into displays and programming, and will support an evidential, outcomes-based approach which prioritises quality and relevance. This work will support the delivery of the Museum’s strategic priorities, optimise engagement programmes and drive visitor engagement and audience development.

Job Requirements

About you:

  • Proven data analysis skills, both qualitative and quantitative.
  • Knowledge of evaluation and impact assessment, public consultation, and reporting approaches.
  • Experience carrying out formative and summative evaluation, monitoring and impact measurement.
  • Experience communicating complex data to non-specialist audiences and supporting non-specialists to apply audience insights.
  • Relationship building and stakeholder management skills.
  • Team building and collaboration skills.
  • Excellent written and verbal communication and presentation skills
  • Strong organisational and planning skills

Job Overview

  • Job Title: Insight Manager
  • Salary: £40k-£50k
  • Hours:
    Full time
  • Role: Research
  • Contract: Permanent
  • Closing date: Fri, 18 Jul 2025

  • Location:

    London

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