Immersive Octopus – Customer Experience Manager

This year, the seasons come alive in two extraordinary worlds: PumpkinVille and ChristmasVille. The audience enter giant 19-metre domes and are immersed in adventures where theatre, film and spectacular effects astound at every turn.
By day, families join The SpookAdemy, a playful Halloween school where every guest learns the art of the scare or help awaken the festive magic of the Northern Lights in the Elf Emporium.
By night, the domes transform into glowing destinations with festive bars, classic films and exciting experiences just for adults.

With dazzling projection, live performance, puppetry and music, this immersive adventure places the audience right at the heart of the story, for an experience that is playful, magical, and unforgettable.

The charismatic and welcoming face of the company, you’ll offer the highest standards of customer service and care. You’ll ensure IO meet our financial targets by making customers want to return, and help to ensure that onsite customer queries and issues are resolved to the customers satisfaction.

This role would be ideally suited to someone who is based within commuting distance to Portsmouth.