His Majesty’s Theatre Retail Supervisor

The role…

Are you passionate about excellent customer service? At LW Theatres we strongly believe every customer experience should be truly extraordinary. We are looking for a proactive and engaging Retail Supervisor to join our team at His Majesty’s Theatre.

The Guest Experience team are the face of His Majesty’s Theatre and play a key role in ensuring our guests are welcomed into a safe and secure environment. The Retail Supervisor will assist leading this team to drive sales both inside the auditorium and behind retail positions. They will have an eye for detail and lead a small team to maintain an exemplary level of customer service at all times.

As Retail Supervisor, you will be supervising our Merchandise and Retail Operation across the building, ensuring sales are driven and all our guests receive the highest standard of service.

The role, though largely performance based will include additional administrative shifts per week.

Rate of pay: £14.91 per hour, 30 hours a week, 6 days per week

Deadline for applications: Monday 30th June.

This role may close early if a sufficient number of applications are received.

Diversity & Inclusion

At LW Theatres, we pride ourselves on being a family of individuals and actively welcome applicants from all backgrounds – it’s one of our core values and we believe celebrating our differences is key to success.

At the heart of our Company is a culture of inclusion where everyone feels seen and heard and can be themselves at work. Regardless of your background, all we ask is that you have the skills and experience required and the desire to succeed. In return, we pledge to ensure that our selection process is both transparent and fair.

We are also open to discussing opportunities to work flexibly.