Head of Student Mental Health and Counselling

About the Role

As Head of Student Mental Health and Counselling you will lead and develop our counselling and mental health provision across BIMM University, Met Film School, and associated partnerships. Reporting to the Head of Student Wellbeing, you will play a central role in ensuring our services are joined up, accessible, and aligned with best practice, enabling students to thrive both personally and academically.

This role will focus on strengthening early intervention, crisis support, and counselling services, while ensuring high standards of clinical governance, safeguarding, and equity of access. You will work closely with colleagues across wellbeing, safeguarding, and disability support, as well as with external partners such as the NHS, to deliver consistent, high-quality student support across all campuses.

What You’ll Do:

• Lead and oversee the delivery of student mental health and counselling services, including triage, counselling, clinical input, and crisis support.
• Ensure services are accessible, inclusive, and of consistently high quality, aligned with sector guidance and professional standards.
• Develop and implement prevention and early intervention approaches across the student community.
• Maintain compliance with safeguarding, confidentiality, GDPR, and professional counselling codes of conduct.
• Manage service access pathways, waiting times, and referrals to ensure timely and equitable support for diverse student populations.
• Build and maintain strong relationships with external providers (NHS, primary care, local mental health teams) and internal partners.
• Support staff through training, professional development, and supervision of clinical and non-clinical teams.
• Monitor budgets and resources, ensuring services are efficient and cost-effective.
• Collect and analyse data to evaluate service outcomes and drive continuous improvement.