Head of Operations

  • Contract
  • London

Grow, Hackney


Job Summary

Grow is seeking a proactive and experienced Head of Operations. This is a senior and pivotal role within the organisation and has accountability across digital and physical domains at Grow.

Job Description

This is a senior and pivotal role within the organisation and has accountability across digital and physical domains. We are a committed team and have been laying the groundwork for this role, upgrading our digital platforms, mapping data and workflow. We now need someone with the right skills and experience to come and take us to the next level.

https://static1.squarespace.com/static/5f758a83b6dc782a76a5192b/t/684c5c4d559d9c7f26777e37/1749834829798/Head+of+Operations+2025+Job+Description+and+Person+Specification.pdf – Full Job Description

Why Join Us?

  • Shape Grow’s Future – Take the lead in designing systems, improving operations, and embedding sustainable practices that will have a lasting impact

  • Purpose-Driven Work – Be part of a grassroots organisation that champions inclusive cultural programming, artist-led spaces and environmental responsibility

  • Join a values-led organisation – Work closely with founding directors and other managers to help shape strategic direction and drive sustainable growth, taking a lead on digital

  • Make a meaningful impact – Be part of a collaborative team culture within an independent East London-based initiative, navigating a dynamic and competitive landscape.

What You’ll Bring

  • Proven experience leading digital and on site operations

  • A sharp eye for system improvement, budgeting, and revenue generation

  • Strong leadership and communication skills that build team cohesion and performance

  • Confidence in managing compliance, health & safety, and digital systems

  • A commitment to ethical, inclusive, and community-led approaches to business

Job Requirements

You will focus on existing digital systems and develop new ones to optimise productivity, improve workflows, team coordination and customer service as well as find opportunities to save money and generate income. Ultimately, you will ensure the smooth, day-to-day functioning of Grow’s venue and studios.

We are a committed team and have been laying the groundwork for this role, upgrading our digital platforms, mapping data and workflow. We now need someone with the right skills and experience to come and take us to the next level.

Job Overview

  • Job Title: Head of Operations
  • Salary: £40k-£50k
  • Hours:
    Full time
  • Artform: Combined arts
  • Role: Marketing & Digital
  • Contract: Contract
  • Closing date: Fri, 04 Jul 2025

  • Location:

    London

    | view on Google Maps

Job: Head of Operations

Job: Head of Operations

Organisation: Grow, Hackney

Postcode: E9 5LN

Apply now
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