Head of Commercial

  • Contract
  • London

Brooklands Museum Trust


Job: Head of Commercial

Job: Head of Commercial

Organisation: Brooklands Museum Trust

Postcode: KT130QN

  • Job Title: Head of Commercial
  • Salary: £40k-£50k
  • Hours:
    Full time
  • Artform: Museums
  • Role: Catering & Hospitality
  • Contract: Permanent
  • Closing date: Sun, 30 Aug 2026

  • Location:

    London

    | view on Google Maps

Job Summary

Brooklands Museum is looking for an ambitious, commercially minded and visitor-focused leader to become our next Head of Commercial. This is a rare opportunity to help shape the future of one of Britain’s most extraordinary heritage destinations.

Job Description

As Head of Commercial, you will lead the implementation of Brooklands Museum’s commercial strategy and annual earned income plan across admissions, retail, online retail, ticketing, venue hire, catering and hospitality, travel trade, groups and premium experiences. This is a hands-on leadership role with real scope and visibility: you will bring together people, systems, data and customer insight to grow income and ensure that every commercial touchpoint – from a first enquiry to a major hospitality event, from a retail purchase to a Concorde experience – feels professional, compelling and worthy of the Brooklands name.

Job Requirements

1. Agreed annual income, margin, conversion and customer service targets are delivered or exceeded across all commercial income streams.
2. Commercial execution is disciplined, with accurate systems, effective booking processes, strong stock control and timely reporting.
3. Customer value, repeat business and reputation grow through compelling, consistent commercial products and service standards aligned with the Brooklands Museum brand.
4. Commercial commitments are well planned, financially controlled, operationally approved and delivered, with early escalation of risks, variances and corrective actions.
5. Have the organisation’s mission, values, and culture at the heart of all you do.

How to Apply

Please apply via our recruitment website (brooklandsmuseum.livevacancies.co.uk), where you will find the full job description and further information about working at Brooklands Museum. Please submit your CV and a covering letter outlining how your experience could help us in this role and how you meet the requirements of the person specification. Keep your covering letter to no more than two sides of A4.

The closing date is Sunday 30th August 2026 at 23:59.

Apply now
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