Fulham Pier
Job Summary
Job Description
As a member of our Guest Experience team, you will be the friendly face of Fulham Pier and will be instrumental in ensuring a smooth and enjoyable guest journey from start to finish.
Our mission is to deliver best-in-class levels of guest experience, cementing our reputation as a go-to venue with exemplary standards of service.
Our vibrant team of hosts will exceed expectations at every opportunity; finding innovative ways to surprise and delight our guests, delivering special and memorable ‘moments’, creating a culture of team-members that all consider themselves ‘moment-makers’.
Job Requirements
To excel in this role, you’ll bring a proven track record of success in vibrant hospitality environments and service settings. Any customer-facing experience where you have had to deliver exceptional service and memorable moments will mark you as an ideal candidate for the role.
Your communication expertise will shine as you reach for the highest standards of guest engagement.
A background in hospitality, tourism or entertainment is highly desirable as you will be the face of the Fulham Pier experience, where no two days are ever the same!
In this dynamic role, attention to detail will be crucial, especially during fast-paced and complex work situations, such as multiple onsite events.
Your proactive approach will be highly appreciated as you overcome challenges with a cool head, ensuring seamless experiences for our guests.
Job Overview
- Job Title: Guest Experience Supervisor
- Salary: £30k-£40k
- Hours:
Full time - Artform: Events
- Role: Customer Service
- Contract: Permanent
- Closing date: Fri, 03 Apr 2026
-
Location:
London
Job: Guest Experience Supervisor
Job: Guest Experience Supervisor
Organisation: Fulham Pier
Postcode: SW6 6HH
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