Guest Experience Supervisor – My Neighbour Totoro

The Role…

Are you a motivated leader? Do you thrive in a team environment? Would working outside regular office hours suit you?

The Gillian Lynne Theatre is thrilled to be hosting the Royal Shakespeare Company’s production of My Neighbour Totoro. We’re looking for proactive and enthusiastic Guest Experience Supervisors to motivate our team of Guest Experience Hosts to create extraordinary experiences for our audiences while ensuring their safety and security at all times.

Our Guest Experience Supervisors inspire and lead our team to maximise sales opportunities, maintain excellent standards of presentation and cultivate a safe and secure environment. They are the first point of call to resolve any issues our guests may experience.

Salary: £14.91 per hour (30 hours, 6 days per week). This is a Performance Run Contract.

Deadline for applications: Monday 26th May 2025

We are hiring people that can work all 8 shows a week. The performance schedule is as follows:

Tuesday – Saturday evenings (7pm)
Thursday, Saturday and Sunday matinees (2pm).

Diversity & Inclusion

At LW Theatres, we pride ourselves on being a family of individuals and actively welcome applicants from all backgrounds – it’s one of our core values and we believe celebrating our differences is key to success.

At the heart of our Company is a culture of inclusion where everyone feels seen and heard and can be themselves at work. Regardless of your background, all we ask is that you have the skills and experience required and the desire to succeed. In return, we pledge to ensure that our selection process is both transparent and fair.