General Manager, National Maritime Museum

  • Contract
  • London

Royal Museums Greenwich


Job: General Manager, National Maritime Museum

Job: General Manager, National Maritime Museum

Organisation: Royal Museums Greenwich

Postcode: SE10 9NF

  • Job Title: General Manager, National Maritime Museum
  • Salary: £40k-£50k
  • Hours:
    Full time
  • Artform: Museums
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Sun, 18 Jan 2026
  • Contact email: [email protected]

  • Location:

    London

    | view on Google Maps

Job Summary

Are you an experienced manager of a large site with a strong track record of leading a team to achieve sales targets and a passion for making the visitor experience the best it can be? If so, we are looking for someone to take a pivotal leadership role as General Manager, National Maritime Museum.

Job Description

The General Manager is responsible for ensuring their site delivers a high quality and inspirational experience for all visitors to the National Maritime Museum. They will lead and manage the Visitor and Sales team, and be responsible for the operational functions of retail, admissions and visitor experience, ensuring high levels of visitor engagement and enjoyment and delivering income through commercial activities.

This is a permanent full-time in Band 3 – Senior Management. Core hours of work will be 36 per week, generally working Monday-Friday between the hours of 09:00-17:00, although due to the nature of the role, some flexibility may be required including the potential for weekend and bank holiday work, for which time will be offered in lieu.

Salary: £48,205 per annum

We encourage you to read the full job description/person specification before applying for this role.

Interviews are currently pencilled in for Wednesday 28 and Thursday 29 January, though this is subject to change.

We offer:

  • Generous pension scheme and life cover
  • 25 days annual leave (rising to 30 after 1 year) plus bank holidays
  • 40% discount in our caf s, 30% in our shops
  • Interest-free loans (travel, bike, gym, learning)
  • Free entry to exhibitions at partner museums and galleries
  • Flexible and hybrid working options
  • A culture that celebrates individuality, collaboration, and innovation

Job Requirements

The successful candidate will be experienced with managing a large site and multi-functional team in a service environment, recruiting, training and developing staff and managing staff performance, and an effective communicator at all levels with proven influencing skills. They will be commercial, and results driven with a strong track record of leading a team to achieve sales targets and strong organisational and project management skills. Proactive and flexible problem-solving skills and ability to meet demanding deadlines are also essential.

Contact Details

Apply now
To help us track our recruitment effort, please indicate in your cover/motivation letter where (jobsinmedia.net) you saw this job posting.