City Academy
Job Summary
Job Description
The FOH/Duty Manager acts as the primary on-site contact during operational hours, ensuring a welcoming and secure environment for tutors, students, clients and visitors. This role includes being a designated Fire Marshall and is responsible for reporting incidents, risks, and operations updates to senior management.
Title: Front of House/Duty Manager
Department: Operations
Position Type: Permanent
Hours: 30hrs hour per week, Monday – Friday, 16:00 – 22:30
Salary range: £ 33,000 pro rata per annum
Probation: 4 months
Location: Clerkenwell, London
Company Pension Scheme
Based in a creative, busy environment at our central studios in Clerkenwell
Job Requirements
Essential:
– Ability to work, in person at our studios 5 days per week.
– Prior experience in operations, facilities, or venue management, ideally within a creative or educational setting.
– Excellent communication and interpersonal skills.
– Confident decision-maker under pressure.
– Basic IT skills for reporting and documentation.
– Fire Marshal or Fire Warden certification (or willingness to obtain).
– First Aid qualification (or willingness to obtain).
Desirable:
– Strong understanding of health & safety and fire safety procedures.
– Experience in a performing arts or educational environment.
Job Overview
- Job Title: Front of House/Duty Manager
-
Salary: £30k-£40k
(pro-rata) - Hours:
Part time - Artform: Education
- Role: Customer Service
- Contract: Permanent
- Closing date: Mon, 18 May 2026
-
Location:
London
Job: Front of House/Duty Manager
Job: Front of House/Duty Manager
Organisation: City Academy
Postcode: EC1R 5EG
Apply now
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