
The Royal Ballet School
Job Summary
To provide a professional Reception service at White Lodge, Richmond together with high-quality administrative support to multiple teams.
Job Description
CONTRACT TERMS:
Hours: 32.5 hours per week. Monday – Friday, 11am – 6pm
Location: White Lodge, Richmond Park (with occasional cover at Upper School in Covent Garden)
Salary: £23,066.38 per annum (0.81 FTE)
MAIN DUTIES
- Be the first point of contact for all visitors to the School
- Support the Finance team with administrative tasks as instructed
- Organise cover for Front of House and academic staff during holiday and absences and scheduling planned holiday in coordination with the Front of House team to avoid date clashes
- Assist School administrators, particularly during peak times
- Support academic staff during students’ examinations as directed
- Assist with the organisation and coordination of open days, parent meetings and other similar School events
- Provide administrative support to the Senior Leadership Team, the Executive Assistant, Head of Site Operations, academic staff and School administrators as and when instructed
- Organise incoming/outgoing post and distribute as directed Liaise with staff regarding group visits
- Organise taxis, minibus and couriers as required
- Attend Continuing Professional Development training / INSET
- Ensure Reception and all common areas are tidy and well-presented at all times
- Manage and ensure the security of all allocated keys Keep the Front of House Handbook, diary and driver’s diary up to date
- Producing a coherent and helpful handover email for the benefit of weekend Reception based staff
- Manage stationery and consumables, ensuring stock is kept at a sensible level and replenished as instructed
- Be a nominated first aider and fire marshal, assisting the Site Services Manager in ensuring compliance with procedural requirements as instructed
- Taking daily School attendance and fire registers by submitting data into the School’s MIS
- Project management of ballet shoe orders, bills and other delegated initiates as directed
- Attend and complete assigned tasks at Upper School from time to time.
Job Requirements
- Previous experience in a similar customer-facing / Reception role
- Good administration experience, particularly of supporting varied projects and teams
- Excellent communication skills and confident telephone manner
- Friendly, welcoming and approachable
- Able to deal confidently with the broad range of visitors to the School including students, parents and VIPs
- Proactive in approach, able to show initiative and to cope effectively with possible situations of conflict, stress and pressure
- Solid IT skills including broad practical experience of Microsoft Word and Microsoft Outlook
- Highly organised with close attention to detail and able to manage multiple priorities
- Ability to work as part of a small team as well as unsupervised, and with initiative
- Flexible attitude towards duties and working patterns in order to fulfil the requirements of the role
Please read for further requirements in our recruitment pack.
Job Overview
- Job Title: Front of House Coordinator
- Salary: £20k-£25k
- Hours:
Part time - Artform: Dance
- Role: Customer Service
- Contract: Permanent
- Closing date: Thu, 31 Jul 2025
-
Location:
London
Job: Front of House Coordinator
Job: Front of House Coordinator
Organisation: The Royal Ballet School
Postcode: TW10 5HR
Apply now
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