Frame London Ltd
Job Summary
Job Description
Job Title: Front of House Assistant
Department: Front of House
Reports to: Lead Framing Consultant
Contract: Part-time (31 hours per week) – Wednesday – Saturday
Salary: 26-28,000 per annum, pro-rata
Join the Frame London Team
Frame London is a family-run, artist-led business based in Hackney, specialising in museum-standard, conservation-grade framing. Since 2014, we’ve grown through imagination, collaboration, and the continued support of our vibrant community of artists, galleries, and institutions. We’re now looking for a Front of House Assistant to join our passionate, skilled team.
Main Purpose of the Role
The Front of House (FOH) Assistant is primarily a customer facing role and also provides essential administrative and operational support to the Front of House team at FRAME London. This role is ideal for someone who is outgoing, highly organised and motivated, detail-oriented, and passionate about art, craftsmanship, and exceptional client service.
You will support the smooth running of our FOH department by assisting with customer communication, administration, artwork logistics, and organisation. The role combines client support and administrative precision with hands-on tasks in a dynamic, creative environment.
About FRAME London
Founded in 2014 and based in Hackney, FRAME London is a family-run studio of artists and craftspeople committed to the preservation and presentation of artworks through bespoke museum-standard framing. Our practice is rooted in:
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Community – Supporting artists, galleries, and makers within our local and professional networks.
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Bespoke Service – Providing clients with personalised consultation and custom-made frames
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Craftsmanship & Quality – Prioritising excellence through traditional methods and contemporary innovation
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Preservation & Care – Ensuring artworks are framed to museum conservation standards with sustainable materials.
Job Requirements
Person Specification
Education
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Good general education (GCSE/O Levels or equivalent)
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Qualifications related to design, art, or artwork presentation (desirable)
Technical / Professional Skills
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Proven administrative and customer service experience
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Customer service experience within an arts, gallery, or creative environment
Work Experience
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Experience in a customer-facing or administrative role within a gallery, artist’s studio, or framing company; artwork or object handling experience
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Experience in a framing environment (desirable)
Knowledge
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Strong organisational and communication skills
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Knowledge of the contemporary art world (desirable)
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Knowledge of different social media channels and how to use them effectively (desirable)
Interpersonal Skills
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Excellent team player; self-motivated and proactive; clear and confident communicator (written and verbal)
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Interest in craftsmanship, design, or fine art
Job Overview
- Job Title: Front of House Assistant, Frame London
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Salary: £25k-£30k
(pro-rata) - Hours:
Part time - Artform: Visual arts
- Role: Admin, Secretarial & PA
- Contract: Permanent
- Closing date: Sat, 03 Jan 2026
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Location:
London
Job: Front of House Assistant, Frame London
Job: Front of House Assistant, Frame London
Organisation: Frame London Ltd
Postcode: N1 5AH
Apply now
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