Facilities and Reception Assistant

Key Accountabilities:

– Support day to day operations of the Howard Opera Centre, Howard Assembly Room & Scenic Stores.
– Open and close premises as required, following the agreed procedures and training
– Demonstrate a duty of care by ensuring that the reception area is always safe and accessible, showing general building security vigilance and health & safety awareness.
– Maintain and support with Facilities and Health & Safety compliance documentation as well as other administration related tasks.
– Play a key role in Opera North’s Sustainability Policy and aspirations to become carbon neutral.
-Greet visitors and staff of Opera North and associated companies in a welcoming, efficient and professional manner.
– Liaise with multiple departments to support with all visitors, auditions and equipment movements as required.
– Take the lead in ensuring building processes and policies are adhered to, such as signing in/out, contractor management, room booking, access requirements, inc. preparing and issuing electronic security cards/identification badges.
– Monitor Fire, Intruder and similar alarms taking appropriate action following agreed procedures.
– To be a First Aider and Head Fire Marshall for the premises you are working in.
– Liaising with couriers; deliveries and distribution of incoming and outgoing post, re-directing where applicable.
– Report and co-ordinate routine and ad hoc building maintenance issues.
– Be fully acquainted and complaint with Opera North’s health and Safety policies and procedures.
– Supporting the Head of Facilities and Health & Safety and Facilities Supervisor in ensuring all who are working or visiting Opera North estate are trained, understand and consistently meet their health & safety responsibilities.
– Duties as appropriate, working with the Facilities Supervisor and Head of Facilities and Health & Safety to ensure safe and efficient running of the Opera North Estate.