Facilities and Reception Assistant

Key accountabilities

Support day to day operations of the Howard
Opera Centre, Howard Assembly Room &
Scenic Stores

Open and close premises as required, following
the agreed procedures and training

Demonstrate a duty of care by ensuring that
the reception area is always safe and
accessible, showing general building security
vigilance and health & safety awareness

Conduct building compliance checks Maintain
and support with Facilities and Health & Safety
compliance documentation as well as other
administration related tasks

Play a key role in Opera North’s Sustainability
Policy and aspirations to become carbon
neutral

Greet visitors and staff of Opera North and
associated companies in a welcoming, efficient
and professional manner

Liaise with multiple departments to support
with all visitors, auditions and equipment
movements as required

Take the lead in ensuring building processes and
policies are adhered to, such as signing in/out,
contractor management, room booking, access
requirements, inc. preparing and issuing
electronic security cards/identification badges

Monitor Fire, Intruder and similar alarms taking
appropriate action following agreed procedures

To be a First Aider and Head Fire Marshall for
the premises you are working in.

Liaising with couriers; deliveries and
distribution of incoming and outgoing post,
re-directing where applicable An information
point for the whole Opera North estate Report
and co-ordinate routine and ad hoc building
maintenance issues

Be fully acquainted and complaint with Opera
North’s health and Safety policies and
procedures. Supporting the Head of Facilities
and Health & Safety and Facilities Supervisor in
ensuring all who are working or visiting Opera
North estate are trained, understand and
consistently meet their health & safety
responsibilities.

Duties as appropriate, working with the
Facilities Supervisor and Head of Facilities and
Health & Safety