executive – commercial hire and events

  • Contract
  • London

The Design Museum


Job: executive – commercial hire and events

Job: executive – commercial hire and events

Organisation: The Design Museum

Postcode: W8 6AG

  • Job Title: executive – commercial hire and events
  • Salary: £30k-£40k
  • Hours:
    Full time
  • Artform: Museums
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Mon, 24 Aug 2026

  • Location:

    London

    | view on Google Maps

Job Summary

We are now seeking an Events Executive to support the planning and delivery of commercial and internal events, helping to maximise revenue opportunities while ensuring an exceptional experience for clients, guests and colleagues.

Job Description

The Commercial Hire & Events Executive supports the delivery of commercial hire activity and internal events, with a focus on event planning, client management and operational delivery.

Working closely with the Commercial Hire & Events Managers and colleagues across the museum, you will help deliver events to a consistently high standard, ensuring excellent customer service, smooth event operations and strong commercial outcomes.

Key areas of focus include:
– Planning and delivering a range of small to medium-scale commercial and internal events, while supporting larger projects and venue hires.
– Managing client relationships, site visits and enquiries to maximise sales opportunities and encourage repeat business.
– Coordinating event logistics, suppliers and internal stakeholders to ensure successful event delivery.
– Supporting event administration, including CRM updates, contracts, booking processes and financial records.
– Contributing to income targets, event reporting and the effective management of museum event spaces and resources.

Job Requirements

We are looking for someone who brings:

– Experience in event management, hospitality or a similar customer-focused environment.
– Strong organisational skills, with the ability to manage multiple priorities and work to tight deadlines.
– Excellent customer service and relationship management skills, with a professional and proactive approach.
– Strong communication, problem-solving and interpersonal skills, with the ability to work effectively with a wide range of stakeholders.
– A target-driven mindset and enthusiasm for delivering successful events and commercial outcomes.

The complete job description (including the person specification) is available to download on the Careers Portal Vacancy Listing.

How to Apply

For more information on the job description and person specification, please follow the link: https://careers.designmuseum.org/vacancies

Please note, we can only accept applications made via our online recruitment portal – click link to be directed.

If you encounter any issues while attempting to upload your application form onto the online portal, please email [email protected] before the vacancy post closing date. We will be in touch as soon as possible; (please note the inbox is monitored Monday-Friday).

Apply now
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