Executive Assistant to the CEO and Director

  • Contract
  • London

The Design Museum


Job: Executive Assistant to the CEO and Director

Job: Executive Assistant to the CEO and Director

Organisation: The Design Museum

Postcode: W8 6AG

  • Job Title: Executive Assistant to the CEO and Director
  • Salary: £30k-£40k
  • Hours:
    Full time
  • Artform: Museums
  • Role: Admin, Secretarial & PA
  • Contract: Permanent
  • Closing date: Sun, 23 Nov 2025

  • Location:

    London

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Job Summary

The Design Museum is seeking an exceptional Executive Assistant to the CEO and Director to support them in their role. The role is varied and involves working with a wide range of high-profile individuals in a busy and fast-paced environment.

Job Description

*The complete job description/person specification is available to download from our careers portal vacancy listing.

Administration

  • To provide high-level EA and project support to the Director.
  • To manage and maintain procedures relating to the Director’s diary and correspondence, ensuring that all messages receive a timely reply; draft correspondence as required; where appropriate, to handle enquiries personally or to direct them to relevant members of staff.
  • To manage the Director’s travel arrangements for national and international meetings, lectures and events.

CEO and Director’s Office

  • To act as the first point of contact for all enquiries and correspondence relating to the Director. To be the public face of the Museum and to act as a gatekeeper/filter to ensure that the Director’s time is used effectively. To answer all mail, e-mail and telephone messages.
  • To undertake a wide range of research tasks to support the Chief Executive and Director in his role, in particular the preparation of briefing notes, presentations and speech notes, often at short notice.
  • To liaise with and host guests of the Director when visiting the Museum, and to represent the Director professionally and politely.

Meetings

  • To arrange meetings in line with set schedules, booking rooms and refreshments, sending invites, and meeting and greeting attendees.
  • To prepare technology set up, papers, presentations and agendas as requested.
  • To assist the Director in putting together the weekly director meeting agenda and circulate to management, attend and note actions required.

Job Requirements

Person specification

Essential – Knowledge, Skills and Experience

  • Experience of EA work at senior/executive level
  • Experience of complex diary and email management and of acting as gatekeeper for a senior level individual(s)
  • Excellent written communications skills: the ability to draft communications to a high level of written English both grammatically and in content.
  • Excellent verbal communication skills: the ability to deal with both with colleagues and externals professionally, confidently, and politely.
  • Advanced IT skills including Microsoft Office and experience of managing a customer relationship database.
  • Excellent attention to detail, time management and organisational skills with the ability to work under pressure in a busy environment
  • Experience of arranging, servicing, and taking minutes of meetings
  • Good numeracy skills and experience of invoice and expense processing
  • Self-motivated, flexible, able to take initiative

How to Apply

For more information on the job description and person specification, please follow the link: https://careers.designmuseum.org/vacancies

Please note, we can only accept applications made via our online recruitment portal – click link to be directed.

If you encounter any issues while attempting to upload your application form onto the online portal, please email [email protected] before the vacancy post closing date. We will be in touch as soon as possible; (please note the inbox is monitored Monday-Friday).

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