Conway Hall Ethical Society
- Job Title: Duty Manager
- Salary: £25k-£30k
- Hours:
Full time - Artform: Combined arts
- Role: Customer Service
- Contract: Permanent
- Closing date: Mon, 12 Jan 2026
-
Location:
London
Job Summary
Job Description
Role: Duty Manager, Full-time, Permanent
Reports to: Head of Operations & Visitor Experience
Hours: 37.5 hours based on five shifts a week worked between Monday and Sunday
Annual Leave: 24 days per annum plus statutory bank holidays
Salary: £27,884 per annum
About Us
With a landmark venue and and over 100 years of championing independent voices promoting equality, social justice and a better life for all – we call that ETHICS – Conway Hall offers the perfect platform for those driven by the same passion for change. We curate, support and facilitate people and ideas that Make Ethics Matter in the world, through a vibrant arts, events and learning programme, in person and online.
Our Mission is to curate, support and facilitate people and ideas
that make ethics matter in the world.
Role
Reporting to the Head of Operations & Visitor Experience, you will assist in the smooth delivery of a wide range of events and performances at our busy venue. Working both independently and as part of a passionate team, you will provide excellent customer service whilst maintaining a safe, welcoming and well presented environment at all times.
Job Requirements
Person Specification
Essential
- Experience in customer care
- Good interpersonal and communication skills
- Ability to work on own initiative, problem-solve and prioritise workload
- Ability to remain calm under pressure and take the lead during emergencies
- Good time management and ability to manage competing demands
- Physical fitness and ability to actively manage setting up and clearing event spaces, including regular lifting and moving of furniture and equipment
- Genuine enjoyment of hands-on, active work
- Good IT skills and experience
- Willingness to work unsocial hours including evenings and weekends
Desirable
- Knowledge of statutory regulations and policies regarding public buildings
- Knowledge and understanding of venue health and safety requirements
- Experience working within a contemporary cultural building environment
- Knowledge of one or more subject matters in the Society’s field of interest
- First aid qualification (or willingness to undertake training)
- Fire warden quali
How to Apply
Do you enjoy active, hands-on work that involves regular lifting and moving of furniture and equipment? Are you comfortable working some evenings and weekends? Do you thrive in a fast-paced environment where you’re managing multiple events and solving problems on the spot?
If you have answered yes to the above questions please send a CV and covering letter setting out why you are suitable for the role to James Foran, Head of Operations & Visitor Experience, at [email protected]
Closing date: 9.00am, Monday 12 January 2026
Conway Hall is committed to equal opportunities and diversity. We welcome and encourage job applications from people of all backgrounds.
- Contact name: James Foran
- Contact email: [email protected]
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