Duty Manager

  • Contract
  • London

The Lost Estate


Job Summary

We are looking for a highly capable and experienced professional to lead our front-of-house team

Job Description

This role is about being the essential host, operational leader, and safety maestro-a compelling blend of service and discipline. As the key leader on shift, you are the final decision-maker and official point-of-contact (including In Case of Emergency), holding complete responsibility for the venue from the start to the end of your shift.

Job Requirements

  • Leadership Experience: Proven track record in managing a large team within a dynamic environment, such as a high-volume hospitality setting or a fast-paced arts venue.
  • Communication: Exceptional verbal, written, and interpersonal skills to engage effectively with all stakeholders, both internal and external (“on or off the stage”).
  • Organisational Skills: A master of organisation, time management, and prioritisation, who remains calm and adaptable under pressure (“when the curtain is up”).
  • Safety and Compliance:
  • Mandatory: Strong, comprehensive knowledge of dietary requirements and allergens (this is non-negotiable).
  • Working knowledge of executing Fire Risk Assessments and Fire Checks.
  • Problem-Solving: A demonstrated ability to take initiative, own responsibilities, and solve problems proactively, much like a seasoned production veteran.
  • Technical Proficiency: Comfortable and capable with a high degree of technological literacy.

Job Overview

  • Job Title: Duty Manager
  • Salary: £30k-£40k
  • Hours:
    Full time
  • Role: Catering & Hospitality
  • Contract: Temporary
  • Closing date: Thu, 19 Feb 2026

  • Location:

    London

    | view on Google Maps

Job: Duty Manager

Job: Duty Manager

Organisation: The Lost Estate

Postcode: w149lp

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