CRM & Data Assistant

Location: Your time will be spent at our venue on Bristol Harbourside (One Millennium Square, Anchor Road, Bristol, BS1 5DB).

We’re happy to support flexible working – both through hybrid working and your working pattern. You just need to be able to attend key meetings, have some cross-over with the rest of the CRM team and deliver the responsibilities of the role. You will be expected to be office based during your probation period to make the most of your learning. You may be required to work the occasional weekend.

Department: IT

Report to: CRM & Data Manager

Salary: £27,000 per annum, (£16,200 per annum pro-rata)

Contract: Permanent

Working hours: Part-time, 22.5 hours / 3 days per week (0.6 FTE).

About the role

The CRM and Data Assistant will be the go-to person for our CRM and Ticketing system. You’ll support ticketing, help with planning, and assist in bringing new teams onto our system, making it easier for us to understand our audience and reach our goals.

In this role, you’ll help manage our CRM and Ticketing system to engage visitors and increase revenue. You’ll also work with the wider CRM & Data team to promote visitor-focused, data-driven decisions.

As part of the IT Team, you’ll help keep the ticketing process running smoothly across all platforms, provide teams with the data and insights they need to improve ticket sales and create a better, more consistent visitor experience.