Contact Centre Advisors

Contact Centre Advisors – 6 months Fixed Term positions (Full Time)

Full Time Positions – 40hrs per week £25,396.80 p.a

Positions will be working over a 7 day 6 weekly rotational shift pattern and there will be a mixture of rota days off and weekend working. The hours of operation are between 8.45am – 8pm Mon to Sun with shifts set a week in advance.

ATG Entertainment is proud to stand at the forefront of the live entertainment industry.

Are you great with customers, but looking for something a little bit different? We’re looking for customer-focused staff who’d like to work in our exciting, fast-paced and interesting company.

As part of our Contact Centre Team you’ll make this happen. The charismatic and welcoming face of the company, you’ll offer the highest standards of customer service and care. Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, with an ever-changing programme of events.

You will ideally have:

• Great teamwork skills!
• Great written communication skills as all customer contact will be via email and verbally via calls for this role.
• A passion for delivering great Customer Service.

To Note:

Further information on the role and the skills you’ll need can be found in our full job description. Please click on the link to view our full Job Description.

If you have the skills to achieve our goals and an affinity for our values we’d like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds.

We offer the following benefits for our Contact Centre Advisors:

• WeCare Support Services
• Theatre Tickets (Subject to Availability)
• ATG+ Card membership, from three months’ service for the duration of your employment.
• Staff Discounts
• Pension
• Free eye tests for those using display screen equipment at work